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Until further notice, all locations are closed and cannot accept returns. Stream content through our Online Library.
Our call center and holds carryout appointments are now available. Learn about our multi-phased reopening plan.

Library Reopening Information

Main Library, Arapahoe Entrance

Main Library, Arapahoe Entrance

We are committed to providing expanded access to online resources and safe access to physical materials through our multi-phase reopening.

Many of our services are available through our Online Library. This year’s Summer of Discovery is all online as well. Please check back regularly as we have new online programs and additional services added regularly. View a full map of all City of Boulder Buildings, Facilities, Parking and Restrooms with opening and closure information.

Phase 1

To maintain the safe handling of all material, we will not be accepting returns during Phase 1. Please do not attempt to return your materials. Due dates have been extended to June 30. Thank you for helping us to manage the workflow as we re-open to offer limited services.

Starting May 31 

On May 31, you will be able to place holds on our collection at the Main Library. You may place new holds online, or by calling the Main Library at 303-441-3100. Carryout appointment times for picking up new holds will begin June 1. Due to limited staffing, users are limited to 5 holds and carryout service is available at the Main Library only. The branch collections will not be holdable during this time.

Hours for carryout and call center service:
Monday, Tuesday, Thursday, Friday, Saturday: 10 a.m. – 4 p.m.
Wednesdays: 1 p.m. – 7 p.m.
Sunday: Closed

Carryout holds will be by appointment only. Appointments are 30-minute windows and will accommodate for social distancing.

Step 1: Place your hold using our online catalog or by calling 303-441-3100 during our call center hours.

Step 2: Wait for confirmation that your item is ready. When your hold is ready, you will receive notification through your preferred method.

Step 3: Make your carryout appointment. You must have an appointment to use our carryout service. If you’re not able to schedule online, you may call the library 303-441-3100 for help.

Step 4: At your scheduled appointment time, go to the Arapahoe entrance of the Main Library, 1001 Arapahoe Ave. Signage and bright tape will guide you to your carryout location. Do not bring your returns.

Step 5: Retrieve your items. Your holds will be checked out to your card and waiting for you. Grab your materials and enjoy. Items are not picked up during the appointment window will move on to the next person

Phase 2

June 15 – until further notice

In addition to our holds carryout service, we will begin accepting material returns at the Main Library! Please do not return items to the branches. They are unable to accept returns until further notice.

To help our staff safely process and quarantine materials, we ask that you use the following schedule for returning materials:

June 15: Patrons with last names beginning with letters A-L may return materials at outdoor book returns at the Main Library at both the Arapahoe and Canyon entrances.

June 22: Patrons with last names beginning with letters M-Z may return materials at outdoor book returns at the Main Library at both the Arapahoe and Canyon entrances.

We appreciate your cooperation in managing the inflow of library materials. This process will ensure health and safety precautions for both staff and the public. All returned materials will be quarantined for 72 hours.

Safety

We are committed to providing patrons expanded access to online resources and safe access to physical materials through a limited no-contact carryout service and returns service.
Our staff follow safety precautions by practicing social distancing, quarantining returned materials for 72 hours, frequently washing our hands, wearing masks, and staying home when sick. We encourage our patrons to take similar precautions when using our carryout service.

For more information on what the City of Boulder is doing, please visit their website at bouldercolorado.gov/coronavirus

Learn more about COVID-19 at:
 Boulder County’s COVID-19
 Colorado Department of Public Health & Environment
 Centers for Disease Control
 World Health Organization
• Call CO-Help at 303-389-1687 or 1-877-462-2911 or email [email protected], for answers in English and Spanish

Thank you for your understanding and for working with us to keep the community safe.