The homebound delivery service is a volunteer-based program that serves patrons in the City of Boulder who have difficulty getting out and about, even on a temporary basis. A team of friendly library volunteers will assist you with selecting library materials, including books, DVDs, and audiobooks, and deliver them to your home. If you prefer to make your own selections, your volunteer will pick up your holds and deliver them to you. Volunteers also return all materials to the library when they come due. The library offers this service free of charge and based on the volunteer availability.
Delivery and pick up are available on a weekly, every-other-week or will-call basis. To enroll in the program, fill out the Homebound Delivery Program Application. When your enrollment form is received, someone will contact you within one month to discuss your reading preferences and determine when a volunteer is available to begin delivering materials to you. We do have a waitlist for the program, so thank you in advance for your patience.
If you are already enrolled in the program, contact the library with special requests, changes, and questions at 303-441-3100 or [email protected].
Want to be a Homebound volunteer? Learn more and apply.
Homebound Delivery FAQ
Who is eligible? Individuals in the Boulder city limits who have difficulty getting out and about, on an ongoing or temporary basis, may enroll in the program.
How does it work? The library Volunteer Services Coordinator matches enrolled patrons with trained volunteers who deliver library materials to them. Volunteers select materials for their assigned patrons, pick up and deliver materials patrons select themselves, or both. Volunteers collect materials their patrons have finished, return them to the library and help keep their assigned patron’s account in good standing.
What is offered? Materials that can be delivered through the program include books (regular and/or large-print); audiobooks on CD; magazines; DVDs; Prospector and Flatirons
Library Consortium items; and InterLibrary Loan items.
How do I get started? To enroll in the program, please fill out a Homebound Program Application and return it to the library. Once this information is submitted and approved, the volunteer services coordinator will be in touch with applicants on the next steps. Patrons living in individual residences will be assigned a volunteer who will work with the patron in person, on the phone or via email, to set a delivery schedule that works for both. These patrons can interact with their volunteers as much as works for both individuals. Some patrons prefer to have materials left at their door, in a mailbox etc., while others prefer regular face-to-face interaction with their volunteer. Patrons in group residences receive deliveries on a schedule convenient to residence staff and program volunteers.
What are the terms of the program? Boulder Public Library books and audiobooks check out for three weeks, and DVDs and magazines for one week. All items without holds on them, except magazines, may be renewed up to three times if needed. Program participants are exempt from late fees on BPL items, however, they are responsible for any lost or damaged item charges accrued. However, late fees and (sometimes) different checkout durations apply to items borrowed from libraries other than BPL. To keep library accounts in good standing, homebound delivery service participant patrons must still return items on time and pay any accrued fees/replacement charges – please work with your homebound delivery volunteer or the Volunteers Services Coordinator to ensure timely returns. Patron accounts with more than $10 in accrued overdue fines or lost materials fees will be blocked from homebound delivery and checkouts until the balance is paid down and the account is back in good standing. Homebound cards expire after one year to keep information current, and cards can be renewed. Participating patrons should communicate regularly with their assigned volunteer or (for residents of group living facilities) the group residence’s program liaison about their library account, changes in program preferences, and/or desire to stay in the program.
Question? Please contact Kate Kelsch, the library’s volunteer services coordinator, at 303-441-3098 or [email protected].