Collection Agency
The Boulder Public Library’s intent is to provide fair and equal access of materials to all patrons. Keeping library items overdue denies other patrons access to public property. We utilize the services of a collection agency as a last resort to recover significantly overdue library materials and outstanding fees. When you obtain a library account it is your responsibility to provide the library with accurate contact information and to respond to overdue and billing notices that the library sends.
The collection agency makes several attempts over a 17 week period to contact you.